abbabet Privacy Policy

abbabet is an online gaming platform operating at abbabet.biz, offering video slots, live casino games, crash games, sports betting, and related services to players in Bangladesh. All services are denominated in Bangladeshi Taka (BDT) and are accessible via desktop browser and mobile app.

For the purposes of this Privacy Policy, abbabet is the data controller — meaning we are the organisation responsible for deciding how and why your personal data is collected and processed. When we say "abbabet", "we", "us", or "our" in this document, we are referring to the abbabet platform and its operating entity.

If you have any questions about how abbabet handles your personal data, you can contact our support team at any time via live chat at abbabet.biz or by email at [email protected].

abbabet collects the following categories of personal data from players and platform visitors:

abbabet does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where this is strictly required by law or regulation.

abbabet collects your personal data through the following channels:

• Directly from you — when you register an account, make a deposit or withdrawal, contact our support team, or respond to a promotion.
• Automatically — when you visit abbabet.biz or use the abbabet app, we automatically collect technical and usage data via cookies and similar tracking technologies.
• From third parties — abbabet may receive data from payment providers (such as bKash, Nagad, and Rocket) to confirm transaction details, and from identity verification services to confirm your identity during KYC checks.

abbabet uses your personal data for the following purposes. We only use your data for purposes that are compatible with the reason it was originally collected.

• Account management: To create and maintain your abbabet account, verify your identity, and manage your account settings.
• Transaction processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer, and to maintain accurate financial records.
• Platform delivery: To provide access to abbabet's games and services, personalise your experience, and remember your preferences.
• Customer support: To respond to your queries, resolve disputes, and improve the quality of our support service.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, and other financial crime on the abbabet platform.
• Legal compliance: To meet abbabet's obligations under applicable laws and regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• Marketing communications: To send you promotional offers and updates about abbabet, where you have opted in to receive such communications. You can opt out at any time.
• Platform improvement: To analyse usage patterns and improve the design, performance, and content of the abbabet platform.

abbabet does not use your personal data to make fully automated decisions that have a significant legal or similarly significant effect on you without human review.

abbabet processes your personal data on the following legal bases:

• Contract performance: Processing that is necessary to deliver the services you have signed up for — including account management, game access, and transaction processing.
• Legal obligation: Processing that is required to comply with applicable laws and regulations, including AML, KYC, and financial reporting obligations.
• Legitimate interests: Processing that is necessary for abbabet's legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing that is based on your explicit consent, such as sending marketing communications. You can withdraw your consent at any time by contacting abbabet's support team or using the unsubscribe option in any marketing email.

abbabet does not sell your personal data. We share your data only in the following limited circumstances:

• Payment providers: abbabet shares necessary financial data with bKash, Nagad, Rocket, and banking partners to process your deposits and withdrawals.
• Identity verification services: abbabet uses third-party KYC providers to verify your identity. These providers receive only the data necessary to complete the verification process.
• Technology providers: abbabet works with technology partners who help operate the platform, including hosting providers, analytics services, and customer support tools. All such partners are contractually required to handle your data securely and only for the purposes specified by abbabet.
• Legal and regulatory authorities: abbabet may be required to share your data with law enforcement agencies, regulatory bodies, or other authorities where required by law or in response to a valid legal request.
• Business transfers: In the event of a merger, acquisition, or sale of abbabet's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer.

abbabet uses cookies and similar tracking technologies on abbabet.biz and in the abbabet app. Cookies are small text files stored on your device that help the platform function correctly and allow abbabet to understand how the platform is being used.

abbabet uses the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Functional cookies: Remember your preferences, such as your language settings and display preferences, to improve your experience on the abbabet platform.
• Analytics cookies: Help abbabet understand how players use the platform, which pages are most visited, and where improvements can be made. This data is aggregated and anonymised.
• Marketing cookies: Used to deliver relevant promotional content to you based on your activity on the abbabet platform. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the abbabet platform. For more information on managing cookies, refer to your browser's help documentation.

abbabet retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your account and for a period of five years after account closure, in line with standard financial record-keeping requirements.
• Transaction records: Retained for a minimum of five years from the date of the transaction, as required by anti-money laundering regulations.
• Identity verification documents: Retained for five years after account closure or the completion of the relevant verification process.
• Support communications: Retained for two years from the date of the last communication, unless a longer period is required for dispute resolution.
• Technical and usage data: Retained for up to 12 months in identifiable form, after which it is anonymised or deleted.
• Marketing consent records: Retained for as long as you remain opted in, plus a reasonable period after opt-out to demonstrate compliance.

When personal data is no longer required, abbabet securely deletes or anonymises it so that it can no longer be linked to you as an individual.

As a player on the abbabet platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact abbabet's support team via live chat or email at [email protected].

abbabet will respond to all data rights requests within 30 days. In complex cases, this period may be extended by a further 30 days, and you will be notified of the extension. abbabet will not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive.

abbabet takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption across the entire abbabet platform, protecting data in transit between your device and our servers.
• Encryption of sensitive data at rest, including financial data and identity documents.
• Access controls that limit which abbabet staff members can access personal data, based on the principle of least privilege.
• Regular security audits and penetration testing of the abbabet platform.
• Two-factor authentication options for player accounts to reduce the risk of unauthorised access.
• Staff training on data protection and information security best practices.

While abbabet takes all reasonable steps to protect your data, no online platform can guarantee absolute security. If you become aware of any security vulnerability or suspect that your abbabet account has been compromised, please contact our support team immediately.

The abbabet platform is strictly for adults aged 18 and over. abbabet does not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the abbabet platform in any way.

If abbabet becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered an account on the abbabet platform, please contact our support team immediately at [email protected].

abbabet uses age verification measures during the registration process and reserves the right to request proof of age at any time. Accounts where the holder cannot confirm they are 18 or over will be suspended pending verification.

abbabet may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make changes, the updated policy will be published on this page with a revised "last updated" date.

For significant changes that materially affect how we use your personal data, abbabet will notify registered players via email or in-platform notification before the changes take effect. For minor updates, the revised policy will simply be published on this page.

We encourage you to review this Privacy Policy periodically to stay informed about how abbabet protects your data. Your continued use of the abbabet platform after any changes to this policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way abbabet handles your personal data, please get in touch with our team:

• Live chat: Available 24/7 at abbabet.biz — the fastest way to reach us.
• Email: [email protected] — we aim to respond to all email queries within 24 hours.

For data rights requests — such as access, rectification, or erasure requests — please contact us via email with the subject line "Data Rights Request" and include your registered mobile number so we can locate your account. abbabet will acknowledge your request within 5 business days and provide a full response within 30 days.

If you are not satisfied with how abbabet has handled your personal data or responded to a data rights request, you have the right to raise a complaint with the relevant data protection authority in your jurisdiction.